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  Homepage >Company > FAQ
 
  How to buy? What are the Shopping process?
  When will I receive my order?
  How to get serive when have a problem in warranty date?
  Could we get any help if out of the warranty date?
   
  How to buy? What are the Shopping process?
 
1, Please check which models are your interest, and Send Email to us with about your addess, your name, telephone number, mobile number and the goods model No.,We will reply in 12 hours, If you no receipt any reply in 24 hours, Please resend or phone to us.
2, Our customer servicer will send a pro invoice to you after receipt your order request;
3, You can arrange the payment after receipt our pro invoice, Please email the transfer copy or fax the copy to us for confirm when done transfer;
4, We will arrange the good send base on your address after receipt funds.


 
 
When will I receive my order?
 


All order will send via EXPRESS SHIPMNET (UPS/ Fedex/ DHL or TNT)

It generally takes:
2-4 days to USA, Canada;
3-4 to days to Europe:
1-2 days to China, Hongkong, Taiwan, Macao;
3-4 to days to Australia;
2-3 days to Asia country;



 
 
How to get serive when have a problem in warranty date?
 


If the goods have a problem, and have to need get repair and help, You can immediacy contact the manufacturer for request service, or contact us for help.

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Could we get any help if out of the warranty date?
 


Yes, But if the goods need change any part, You will must pay the part cost.

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